- Always in keeping with the latest technological developments.
- Accuracy of fit and function.
- Fast and reliable delivery.
- High quality and low costs.
- A large service network ensures speedy response times.
- Guaranteed availability of parts, even for older machines.
- Assured quality, thanks to exclusive use of original spare parts and a high level of technical expertise.
- Warranty remains unchanged.
Responsiveness and responsibility.
Often our machines are part of complex, interlinked processes. Downtimes and delays are usually very costly. Therefore, we are committed to deliver spare parts or carry out repairs as quickly as possible. With our international distribution and service network, we are always close to our customers, offering maximum service quality. Continuous streamlining of our own processes for the benefit of our customers is our goal.
Speed and Quality.
The capacity to supply Wacker Neuson original parts is vitally important to keep machines operational. Therefore, we have developed a perfect logistics system that enables us to supply the parts our customers need as quickly as possible through our network of subsidiary companies and dealers. Our warehousing policy, coupled with maintaining a stock of spare parts even for older machines, guarantees that 90% of parts are available immediately and dispatched within a very short time. Downtimes are kept to a minimum, thanks to the top quality and availability of our original spare parts and the knowledge and expertise of our service engineers.
When a spare part is needed, every minute counts. Therefore, our local distributors have access to an online ordering system, this provides a fast, precise and easy delivery process.
The right spare parts for each machine are always readily at hand with Wacker Neuson maintenance and repair kits, saving you time and money.
Wacker Neuson maintenance kits:
Wacker Neuson maintenance kits contain all necessary service parts. Each kit has been assembled specifically for a particular type of machine.
Wacker Neuson repair kits:
We have developed the Wacker Neuson repair kit for you and your engineers so that you can repair your machine yourself, if you wish. Simply order the relevant kit and you receive everything you need for a professional repair.
As Wacker Neuson (Pty) LTD is constantly striving for new ways to improve our Aftermarket customer service and satisfaction, we are pleased to announce that as of the 19th August 2019, we will be introducing a new process and procedure with regards to the Claims and Return of Goods.
The reviewing of this Policy is to align our claims and return of goods policy and procedures with the Wacker Neuson Group standards. Please find here the relevant documentation. We would like to request to kindly, go through the documentation.
In our data base application for spare parts & documentations you can find the most detailed information on your Wacker Neuson equipment.
The application will open in a new window and is available in four languages. Please select your prefered language:
- Spare Parts & Product Documentation - English »
- Spare Parts & Product Documentation - German »
- Spare Parts & Product Documentation - French »
- Spare Parts & Product Documentation - Spanish »
Spare parts and technical documentation for compact equipment are currently not available in our online catalog.
Please contact your Wacker Neuson representative for more information.
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